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Urdu + English · 24/7 · Lahore, Pakistan
AI customer service · chat + voice

Your customers message and call at all hours.
Our AI answers, every time.

From chatbots and voice agents to custom AI workflows, Xarasoft AI helps brands automate, scale, and deliver smarter customer experiences. In Urdu and English, 24/7.

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Nexa
Online · replying now
Customer
Ye kurta medium mein available hai? Aur COD hai?
Real numbers, real clients

What the work actually delivers

5,430
calls handled in 30 days
Bunjoja
14,382
messages handled per month
Ivar Clothing
686
calls in 30 days, measured in full, including what broke
Giorgio Vanti
Two products, two jobs

Which one is for you?

One answers your messages. One answers your calls. Most brands start with one and add the other.

Trusted by leading brands

Our backend partner for voice

Nexio is built on Aitomation PVT Ltd's voice AI platform. Xarasoft AI is their exclusive Pakistan partner.

Since 2014
in market, 10+ years
300+
clients served globally
NYSE · NASDAQ
listed enterprise clients
3 offices
Wyoming · Sydney · Lahore
Our approach

Done-for-you delivery

We don't sell tools. We deliver working AI systems into your business, set up, integrated, tested and supported. You focus on your brand.

Setup done for you

Product catalogue sync, courier API integration, FAQ training, WhatsApp API activation, all handled by our team.

International tech

The same platform trusted by NYSE and NASDAQ-listed clients globally, tuned for the Pakistani commerce context.

Ongoing local support

Iteration on tone, scripts and edge cases as your business evolves. Local Urdu + English support, in your timezone.

One vendor, full stack

You work with Xarasoft. We coordinate the Aitomation backend, telco, WhatsApp API and integrations behind the scenes.

Beyond Nexa & Nexio

Custom AI solutions

Chat and voice are the products, but we also build tailor-made AI automations that plug into the systems your business already runs.

CRM integration

Auto-sync leads and customer data between your channels and the systems you already run.

Lead scoring

AI-powered qualification and routing, so your team spends time on the leads that close.

Internal dashboards

Real-time analytics and reporting built around the numbers your business actually runs on.

Process automation

Tailor-made workflows for any use case, order ops, follow-ups, back-office busywork.

Have a unique use case? Let's build it.

Talk to us →
Ready when you are

See it answer your customers.

20 minutes on a call. Pick Nexa, Nexio, or see both.

Book a demo →