Nexa Support

Help for support agents using the Nexa mobile app by Xarasoft AI.

Contact us

Email: support@xarasoftai.com (we reply within 1 business day)Phone: +92 324 5510498Address: 13-B Phase 5 DHA, Lahore, Pakistan

Getting access

Nexa accounts are created by your business's administrator, so there is no sign-up inside the app. If you do not have login details, ask your admin. If your business wants to use Nexa, book a demo.

Can't sign in or forgot your password

Ask your administrator to reset your password, or email support@xarasoftai.com from the address you use to sign in.

Notifications not arriving

Check that notifications are allowed for Nexa in your phone's settings.
Check that “Push notifications” is turned on in the app's Settings screen.

Delete your account or data

Email support@xarasoftai.com with the subject “Account deletion request”, or ask your administrator. We delete the account and its data within 30 days. See the Nexa app section of our Privacy Policy for details on what we store.

Privacy

Read our full Privacy Policy.