Every figure here is attributed to a named client with the period it covers. No bare percentages, no vague multipliers.
Case study · NexioWe put an AI voice agent on a fashion brand's customer calls, 686 calls in 30 days, here is every number it produced, including what broke.
“Every call answered in two seconds, our customers noticed within the first week. And we published every number, including what broke.”
A multi-branch delivery restaurant shrank its call centre with Nexio, 9 out of 10 orders now taken start-to-finish by AI.
“We went from a six-seat call centre to two people, and we stopped missing orders at dinner rush.”
Case study · NexaA drop-based apparel brand whose Instagram DMs tripled on launch days, answered in seconds, around the clock.
“Launch nights used to be chaos in the inbox. Now every DM gets answered while we pack orders.”
IRONGEARCase study · NexaA gym-wear brand's WhatsApp and Instagram, answered while the team focused on drops, not DMs.
IRONGEAR's audience trains late and shops later, sizing questions, stock checks and order chasers landed all evening, every evening. The small team was answering DMs between everything else, replies slipped to hours, and order-status messages alone were most of the inbox.
Case study · NexaA fashion brand's Instagram DMs, answered in seconds around the clock.
“Drop days used to bury the team in DMs. Now they answer themselves, and we just watch the dashboard.”
Case study · NexaSizing questions, stock checks and order tracking handled without a support hire.
“Fourteen thousand messages a month, and I have stopped thinking about support hiring altogether.”