AI-powered customer engagement for Pakistani commerce.
Founded in 2025, part of the Xarasoft Group. Two products, one customer engagement stack, Nexa handles the chat side, Nexio handles the voice side. Together, the full customer conversation, automated, in natural Urdu and English. Today we're live with 30+ Pakistani brands.
Our aim is simple: save our clients cost and increase their efficiency. A multi-branch restaurant shrinks its call centre. A fashion brand stops hiring for DM volume. The business keeps every customer, and spends a fraction of what it used to.
The repetitive 80% of customer conversations goes to AI. A six-seat call centre becomes two people plus an agent that never sleeps.
Every message and call answered in seconds, identically, at any hour, a consistency no human rota can promise.
The team you keep handles complaints, judgement calls and relationships, the work that actually needs a person.
Nexio is built on Aitomation PVT Ltd's voice AI platform, our Dedicated Technology Affiliate. Xarasoft AI is their exclusive Pakistan partner. Aitomation has been in market since 2014, with offices in Wyoming, Sydney and Lahore, and has served 300+ clients globally including NYSE and NASDAQ listed companies.
The split is simple: Aitomation builds the platform. Xarasoft handles sales, onboarding, Pakistani courier and Shopify integrations, local support in Urdu and English, and PKR billing.
Aitomation in market
clients served globally
Wyoming · Sydney · Lahore
listed enterprise clients
Institutional backing
Aitomation client names include Beachbody, GIC, Locafy, and Zameen.com.